Privacy Policy

YOUR PRIVACY IS IMPORTANT TO GOOD NEIGHBORS USA

Good Neighbors USA is firmly committed to the privacy of every individual who visits our website and to the integrity of our records.  This Privacy Policy describes how we collect information on our website and how we use that information. Regardless of how you provide us with your personal information we strive to honor your privacy preferences. 


The information we collect:

You may choose to provide personal information when you participate in activities on our website, such as, but not limited to, sponsoring a child, making a donation, submitting a form, or joining an email list. The personal information we collect may include, but is not limited to, your name, postal address, ZIP code, telephone number, organization name, email address, credit-card number, bank information, or billing information. 


How we may use your personal information:

The personal information you provide us when using our website — such as your name, postal address, e-mail address, contact information, credit card information or other information — will be kept strictly confidential and used to support your customer relationship with Good Neighbors USA, as well as to notify you of updated information.

If you allow us to, we will use personal information that you submit in an online form to place you on our mailing list for regular updates. If you do not wish to receive such mailings from Good Neighbors USA, you will have the opportunity at any time to request removal from future mailings by contacting us. Also, if you allow us to, we will use your e-mail address that you submit in an online form to place you on our e-mail list. If you do not wish to receive e-mails form Good Neighbors USA, you will have the opportunity at any time to request removal from future e-mail by unsubscribing from the e-mail list. Good Neighbors USA strongly adheres to anti-spam practices in its e-mail outreach. All e-mails sent on our list have easy-to-follow unsubscribe instructions at the bottom of each e-mail, and lists are never shared with any third parties.


How we protect your personal information:

Good Neighbors USA takes information security seriously. We regularly review our information security procedures to ensure that your information is transferred, used, and stored responsibly. Our security measures include, but are not limited to, annual staff training on data handling; limiting the number of staff with access to your personal information; and electronic and physical security measures.


Credit-card security:

We accept donations for sponsorship, projects, and other activities online through a secure site. The credit-card charges are processed at our office. We have taken the steps required to ensure that our server encrypts your credit-card information so that it may be safely transmitted over the Web and processed at our office. Your credit-card information will not be released by Good Neighbors USA for any purpose.


Protection against fraud:

Good Neighbors USA will never ask you to:

  • supply bank details via email;
  • send money to support an individual child;
  • provide accommodation for a child;
  • enter into direct personal correspondence with a child without oversight by Good Neighbors USA.


Note to Parents and Children

Good Neighbors USA is concerned about the protection of online privacy for all our website users. We are particularly respectful of the privacy of our young users. We encourage parents to monitor their children’s use of the Internet and to help us protect their privacy by instructing them never to provide personal information on this website or any other without permission. We will never attempt to extract unnecessary information from you, regardless of age.

Good Neighbors USA welcomes children to learn more about our organization and, where appropriate, participate in our volunteer activities. However, we encourage this to be done only with their parents’ knowledge and supervision.

Good Neighbors USA does not knowingly solicit data from children, nor do we knowingly market to children.


Opt-out

Good Neighbors USA gives you the opportunity to opt-out of receiving additional information from us at any time. If you do not wish to receive mailings and/or e-mails from Good Neighbors USA, you will have the opportunity at any time to request removal from future mailings and/or e-mail by contacting us or unsubscribing from the e-mail list. If you ever experience difficulty removing yourself from our mailing or e-mail lists, please contact Good Neighbors USA at the information provided at the end of this page.


How You Can Access or Correct Your Information

If you would like to request access to review, update or change the information you have supplied in any way, feel free to contact Good Neighbors USA at any time. You can correct factual errors in your personally identifiable information by sending us a request that shows the error. We use this procedure to better safeguard your information. To protect your privacy and security, we will also take steps to verify your identity before providing information or making corrections.


Links to other websites:

In order to provide a more comprehensive, interactive, and educational site, this site contains links to other websites. We do our best to carefully choose those sites with which we link, but cannot take responsibility for the practices or content of these sites. We encourage you to review the privacy policies posted on any sites you may visit before providing personal information.


Security

We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration or destruction of the personal information in our possession. When you provide credit card information to make a donation, we use the industry standard for Internet security – Secure Socket Layer (SSL) technology – to help protect the information you provide. This internet encryption standard scrambles data as it travels from your computer to our server.  Please note, however, that perfect security does not exist on the Internet.  You’ll know that you’re in a secure area of our Web site when a “lock” icon appears on your screen and the “http” portion of our URL address changes to “https.” The “s” stands for “secure.”


Privacy Policy Changes

If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should regularly review this privacy policy section of our website.

Any changes to this policy will be posted prior to their implementation.


Contacting us about your privacy preferences:

Contact Information

If you have any questions regarding this privacy, contact Good Neighbors USA:

Mailing Address

Good Neighbors USA
P.O. Box 31758
Los Angeles, CA 90031

Tel: (877) 499-9898
Fax:(877) 499-4565

E-mail: goodneighbors@goodneighbors.org

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